How can we help?
We always cherish our clients' needs and are always in a position to help. We have compiled a list of frequently asked questions for your easy reference in below. If you have any questions that you would like to discuss with us directly, please send us a message on our CONTACT US page or call us at 416-618-3899.
Project Planning
Q. Where do I start my kitchen | bath project?
Canny Design is here to help you make decisions about themes, style, floor plan, hardwares, colors and much more for your project. It is a good idea to get inspirations from magazines and internet for the style you like ahead of our discussions. Knowing what you need in your kitchen is as important as deciding on the theme and style in your kitchen.
Q. Do you provide kitchen design service and, can I have the design revised?
Yes - We offer free In-Home Estimates, Space Measurement and Design Consultation Services in our first visit. A free kitchen design service will be provided in the subsequent meetings. Our designers will provide you with a 3D design rendering presentation of your kitchen. Our free design service also includes limited free revisions.
Q. How can I perceive the look of my future new/remodeled kitchen? Can I see them in 3D formAT?
A full color 3D visualization will be presented to clients so that you can perceive the close to real image of your future kitchen.
Q. When should I start to plan my kitchen remodel project?
The scale of a project does make difference but generally, the design and planning procedure takes around one to two weeks. Our stocked hardwood cabinets can be delivered and installed in as fast as 7 days upon design finalization. To be on the safe side, including stone countertop installation, please allow 2-3 weeks in total to see your completed new / remodeled beautiful kitchen.
For custom-made cabinets, lead-time varies based on the order times and it can take 4-6 weeks. With the same time to spend on design and planning plus countertop installation, the expectation would be 5-7 weeks.
For custom-made cabinets, lead-time varies based on the order times and it can take 4-6 weeks. With the same time to spend on design and planning plus countertop installation, the expectation would be 5-7 weeks.
Q. I have to work during daytime. can you arrange in-home appointments in evenings or weekends?
We are very flexible in working around our clients' clock. Appointments can be set up at our clients' convenience time. Please go to our CONTACT US page or to call us for our free In-Home Estimates, Space Measurement and Design Consultation Services.
Project Scope
Q. Do you provide custom-made cabinets for kitchen | bath project?
Yes - Clients looking for a completely personalized experience have the option of choosing from our custom-made Kitchen line to enjoy our diverse array of beautifully crafted kitchens made and installed to the specifications of their space. Choices of solid wood and MDF door are both available.
Q. Can i just adding a section to my kitchen?
Yes we do. We have clients getting extra kitchen spaces and storages just by adding extra cabinets to tie in with their existing kitchen. Our designers will be able to create a harmonize atmosphere for your kitchen.
Q. Do you do laundry room and closets remodel? And do you build kitchen in basement?
Yes we do. Our Cabinets can bring beauty and organization to your laundry, mudroom and any area which needs functional spaces. Our services cover not only kitchen/bath remodeling in basement but also the complete basement renovation.
Q. Do you provide contractors work service? Do you provide project management service?
Yes - We do have our team of trusted and qualified contractors providing services including cabinet demolition and removal, getting electrical and plumbing works up to code, applying new flooring, lighting, wall painting and backsplash tile installation services at competitive prices. Our contractors are WSIB insured.
Our management team oversees the complete project progress to ensure it be completed in an orderly and timely manner. Our clients feel it very comfortable to liaise with our management team directly and many of their questions can be answered and taken care of during the project progress.
Our management team oversees the complete project progress to ensure it be completed in an orderly and timely manner. Our clients feel it very comfortable to liaise with our management team directly and many of their questions can be answered and taken care of during the project progress.
Q. Do you work on new house project plans?
Yes - We work on different varieties of projects including working along with your new house's floor plans/blueprints. We will give out our kitchen, bath, laundry or mudroom, closet.... layout and design idea so that many of your construction ground work can be taken care of accordingly.
About Our Cabinets
Q. How long does it take to have my cabinets installed upon my order confirmation?
Our Feature Line 100% solid wood cabinets are all in stock in Toronto. So it can be as fast as 7 days to have the cabinets installed in your house upon design finalization. Contractors might be involved if electrical or plumbing work is needed before cabinets installation. Extra time should be added.
Custom-Made cabinets' lead-time varies based on the order times and it can take 4-6 weeks.
Custom-Made cabinets' lead-time varies based on the order times and it can take 4-6 weeks.
Q. What makes your 100% SOLID Hardwood cabinets outstanding in the industry ?
Q. Do the cabinets come assembled?
Our feature line solid wood cabinets are ready to be assembled and semi-customizable. Our installers take care of both the assembly and installation job. However, upon customer's request, we can also have the cabinets assembled before delivery in order to shorten the installation time.
The custom-made cabinets are assembled cabinets and our installers just need to install them in your kitchen/bath.
The custom-made cabinets are assembled cabinets and our installers just need to install them in your kitchen/bath.
Q. What does semi-customizable cabinets mean and can I customize these cabinets to my own need?
Of course you can. Our affordable 100% Solid Hardwood semi-customizable cabinets allow modifications like decreased cabinet depth and cabinet conversions to suit different functions. Based on your needs, our designers will work with you on the best design and a budget friendly project.
Q. Do your cabinets come with interior accessories?
Many of our cabinets include interior organizing accessories with no extra charge. To name a few, our pantry includes 3 hardwood roll out drawers, our spice rack has 3 tiered hardwood racks, our sink base cabinet has 2 tip out pockets, our lazy susan cabinet includes 2 pie-shaped hardwood lazy susan trays and our pull out garbage center includes an upper drawer & 2 trash bins ......We provide you with abundant of accessories to fulfill your needs.
Q. Is the wood materials environmentally friendly?
Yes - Our hardwood-plywood materials are compliant with * CARB 2 standard for formaldehyde.
All of our solid wood materials are sourced from forests managed in line with the * FSC principles.
And we use * "Akzo Nobel" ― for our cabinets' finishes.
* Please refer to our HOME page - Quality Products - Being Environmentally Conscious for more details.
All of our solid wood materials are sourced from forests managed in line with the * FSC principles.
And we use * "Akzo Nobel" ― for our cabinets' finishes.
* Please refer to our HOME page - Quality Products - Being Environmentally Conscious for more details.
Q. Do you have warranty on your cabinets?
Our warranty guarantees your cabinetry to be free from defects in material and/or workmanship under normal residential usage for one year. Please go to our WARRANTY Page for details.
Q. How do I take care of my cabinets?
Partners
Q. Do you provide countertop?
Yes - From the economical Formica laminated counter to affordable Quartz and Granite, Exotic Marble.....
Having well established relationships with our local suppliers, we are able to provide our clients with good value, high quality products and professional installation services.
Having well established relationships with our local suppliers, we are able to provide our clients with good value, high quality products and professional installation services.
Q. Do you work with outside contractors?
Yes - we can work with your favorable contractors for your renovation. If we do the entire kitchen project for you, our trusted contractors can ensure you a seamless progress for the project.
Q. Do you work with Real Estate Agents?
Yes - Kitchen has becoming the hub of a home. An updated, well designed, well planned and functional kitchen speeds up the sale of properties as well as adds value to them. Our stocked solid hardwood kitchen cabinets is the number 1 choice to many real estate agents. The short lead-time and the affordable premium quality hardwood cabinets facilitate their selling whereas their goal can be accomplished promptly and fruitfully.